Privacy Policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy statement.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g., via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Objective:

This Privacy Statement articulates the privacy and data protection principles followed by RR Infotech and its holding and subsidiary entities around the world with regards to the personal information of its customers, partners, employees, applicants, contractors, prospects, vendors, and current or former members of the Board of Directors, whose personal information is processed by RR Infotech (“Data Subjects”).

This Privacy Statement explains the use and protection of personal information collected by RR Infotech. It applies to any personal information you provide to RR Infotech and, subject to local law, any personal information we collect from other sources.

Scope of this Privacy Statement:

This policy describes:

• The types of information that RR Infotech may collect from you when you access or use its websites, applications, and other online services (collectively referred to as “Services”).
• Its practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to the information RR Infotech collects through its Services, via telephonic calls, email, text, and other electronic communications sent through or in connection with its Services.

RR Infotech may provide links to third-party websites for your convenience and information. If you access those links while using RR Infotech Services, you will leave the RR Infotech website or app as the case may be. RR Infotech does not control those sites or their privacy practices, which may differ from RR Infotech’s practices.

Personal Information Collected by RR Infotech

We may collect personal information such as your First Name, Last Name, E-mail Address, Job Title, Organization Name, Country, City, and Phone Number.

Your Personal Information (“PI”)

Personal Information is the information that can be associated with a specific person and could be used to identify that specific person whether from that data, or from the data and other information that we have, or are likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.

Information We Collect

Information about your internet connection, the equipment you use to access our Services, and your usage details.

How We Collect This Information

• Directly from you when you provide it to us; and/or
• Automatically as you navigate through our Services (information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies).

When you provide information that enables us to respond to your request for products or services, we will, wherever permissible by relevant laws, collect, use, and disclose this information to third parties for the purposes described in this Privacy Statement.

Personal Information That You Provide to RR Infotech Directly

We may collect personal information such as your First Name, Last Name, E-mail Address, Job Title, Organization Name, Country, City, and Phone Number when you fill forms on or raise a query through our websites, or send emails, call us, or write to us.

Visiting RR Infotech Websites

In some instances, RR Infotech automatically collects personal information when you visit our websites and through e-mails that we may exchange. We may use automated technologies, including web server logs, to collect IP addresses, device details, cookies, and web beacons. The collection of this information allows us to improve the effectiveness of RR Infotech websites and our marketing activities. Please see the section below on cookies for further details.

By using RR Infotech’s websites, associated microsites, and mobile applications as the case may be, you agree to the processing of your information as explained in this Privacy Statement.

RR Infotech websites may contain links to other sites that are outside our control and are not covered by this Privacy Statement. We encourage you to review the Privacy Statement/Notice of each website you visit.

Personal Information Collected from Third-Party Sources

Engaging with RR Infotech Through Social Media

You can engage with us through social media websites or through features on RR Infotech websites that integrate with social media sites. When you engage with us through social media sites, you may allow us to access certain information from your social media profile based on your privacy preference settings on such platforms.

Information We Collect Through Automatic Data Collection Technologies

We may automatically collect certain information about the computer or devices (including mobile devices) you use to access the Services, and about your use of the Services.

Usage Information

Details of your use of our Services, including traffic data, location data, logs and other communication data, and the resources that you access and use on or through our Services.

Computer and Device Information

Information about your computer, Internet connection, and mobile device, including your IP address, operating systems, platforms, browser type, other browsing information (connection, speed, connection type, etc.), device type, device’s unique device identifier, mobile network information, and the device’s telephone number.

Stored Information and Files

Our applications may also access metadata and other information associated with other files stored on your mobile device as may be permitted by you at the time of installation or usage of mobile applications. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.

Location Information

Our applications collect real-time information about the location of your device, as permitted by you.

Mobile Device IDs

Unique mobile device identifier (e.g., IDFA or other device IDs on Apple devices like the iPhone and iPad). If you’re using our Services on a mobile device, we may use mobile device IDs (the unique identifier assigned to a device by the manufacturer), instead of cookies, to recognize you. We may do this to store your preferences and track your use of our applications. Unlike cookies, mobile device IDs cannot be deleted. Advertising companies may use device IDs to track your use of our applications, track the number of advertisements displayed, measure advertising performance, and display advertisements that are more relevant to you. Analytics companies may use mobile device IDs to track your usage of our applications.

Your Preferences

Your preferences and settings such as time zone and language.

Your Activity on the Services

Information about your activity on the Services, such as your search queries, comments, domain names, search results selected, number of clicks, pages viewed and the order of those pages, how long you visited our Services, the date and time you used the Services, error logs, and other similar information.

Mobile Status

For mobile application users, the online or offline status of your application.

Applications

If you use the RR Infotech application, RR Infotech may collect information about the presence and/or absence and/or details pertaining to other applications on your mobile phone.

How We Use Your Data

The personal information we collect may be used to:

• Provide information and services as requested by you;
• Assess queries, requirements, and process requests for products and services;
• Perform client communication, service, billing, and administration;
• Conduct data analysis;
• Assess website performance and usage analysis;
• Maintain leads;
• Run marketing or promotional campaigns;
• Create brand awareness;
• Provide better services and generate demand;
• Market products and services based on legitimate business interest under the applicable law;
• Conduct processing necessary to fulfill other contractual obligations for the individual.

With your consent, we may also use your personal information for additional purposes. Instances where sensitive personal information is collected will warrant explicit consent. Unless it is necessary for our legitimate business purposes, should you choose not to provide any personal information during certain activity, you will nevertheless be able to continue with such activity wherever possible.

Sharing of Personal Information with Third Parties

RR Infotech does not share personal information about you with affiliates, partners, service providers, group entities, and non-affiliated companies except:

• To provide products or services you’ve requested;
• When we have your permission;
• Under the following circumstances:

• We may share information with affiliated entities/subsidiaries/branch offices for legitimate business purposes.
• We may provide the information to trusted entities who work on behalf of or with RR Infotech under strict confidentiality agreements. These entities may use your personal information to help RR Infotech communicate with you about offers from RR Infotech and for other legitimate business purposes. However, these companies do not have any independent right to further share or disseminate this information.
• We may share information with statutory authorities, government institutions, or other bodies where required for compliance with legal requirements.
• We may use the information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
• We may share information where we believe it is necessary in order to investigate, prevent, or take action against any illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
• We may share information where we believe it is necessary in order to protect or enforce RR Infotech’s rights, usage terms, intellectual or physical property, or for the safety of RR Infotech or associated parties.
• We may share information about you if RR Infotech is acquired by or merged with another company.

You may choose to give us personal information such as your name and address or e-mail identification address (‘ID’) that may be needed, for example, to correspond with you, for you to download our white papers, to provide you with subscription information, etc. We will endeavor to protect the quality and integrity of your personally identifiable information.

RR Infotech will not be liable for any unsolicited information provided by you. You consent to RR Infotech using such information as per RR Infotech’s Privacy Statement.

We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information, please return the message containing the inaccuracies to the sender.

RR Infotech’s websites are not directed at nor targeted at children. No one who has not reached the age of thirteen may use the websites unless supervised by an adult.

By accessing this website or participating in or availing of our Services, you represent and warrant that you are 18 years of age or older.

Your Control Over the Information Shared

RR Infotech takes reasonable steps to keep your personal information accurate and complete. You can access or update your personal information in the following ways:

Profile

If you have created a profile or account on one of our websites, you can update your contact information after you log into your account.

Newsletters

If you request electronic communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in the communication.

Mobile Devices

If you previously chose to receive push notifications on your mobile device from us but no longer wish to receive them, you can manage your preferences either through your device or the application settings.

Cookies and Other Technologies

What is a Cookie?

A cookie is a small file, typically of letters and numbers, downloaded to a user’s computer or mobile device when the user accesses certain websites. Cookies are useful because they allow a website to recognize a user’s device.

Types of Cookies

• Necessary or Essential Cookies – Required for the running of a website.
• Functional Cookies – Used to track user behavior, preferences, and analytics.

We use cookies on our websites to personalize content and ads, analyze traffic, and provide social media features. We also disclose information about your use of our site to social media, advertising, and analytics partners.

Managing Cookies

You can manage cookies in your browser settings:

• Chrome
• Firefox
• Internet Explorer

Third-Party Analytics Cookies

For more details on third-party analytics cookies used on RR Infotech websites:

• Google Analytics Cookies

Social Media and Tracking

Our website interacts with social media platforms like Facebook, Twitter, and LinkedIn. These sites may set cookies while you use our website. Please review their privacy settings and policies.

For more information:

• LinkedIn Insights Tag for Conversion Tracking – Terms and Conditions
• Facebook Pixel – Terms and Conditions
• Twitter Tailored Audiences and Conversion Tracking – Terms and Conditions

Email

You can contact us at the e-mail or postal address listed in the “Contact Us” section at the bottom of this Statement or anywhere else on this website. Please include your current contact information, the information you are interested in accessing, and your requests regarding the same, if any. We will endeavor to respond to your request, subject to reasonable limitations provided by law, unless it infringes on the privacy of other individuals.

Anti-Spam Policy

RR Infotech recognizes the receipt, transmission, or distribution of spam emails (i.e. unsolicited bulk emails) as a major concern and has taken reasonable measures to minimize the transmission and effect of spam emails in our computing environment. All emails received by RR Infotech are subject to spam checks. Any email identified as spam will be rejected with sufficient information to the sender for taking necessary action. RR Infotech reserves the right to reject and/or report any suspicious spam emails to the authorities concerned for necessary action.

Data Protection and Confidentiality

RR Infotech has implemented reasonable and adequate physical, technical, and administrative security measures to protect personal information from loss, misuse, alteration, or destruction.

RR Infotech discloses information to third parties only for legitimate purposes such as our service providers and agents who are bound to maintain the confidentiality of personal information and may not use the information for any unauthorized purpose. RR Infotech will ensure through formally executed contracts that the service providers are committed to the “same level of data protection” as applicable data protection laws and regulations.

Further, RR Infotech may make disclosures to law enforcement authorities or regulatory bodies subject to applicable law.

Data Subjects’ Rights with Respect to Personal Information

• You have the right to be informed about what personal information we maintain about you.
• We will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format on request.
• If your personal information is incorrect or incomplete, you have the right to ask us to update it.
• You have the right to object to our processing of your personal information.
• You can also ask us to delete or restrict how we use your personal information, but this right is determined by applicable law and may impact your access to some of our services.
• You have a right to object to the processing of your personal information where it is conducted by automated means and involves any kind of decision-making.

Contact Us

For any inquiries or concerns regarding this Privacy Policy, please contact us at:

Email: info@rrinfotechresearch.com

Right to Opt Out

RR Infotech respects your privacy considerations and hence provides an option for you to not provide the data or information sought to be collected.

Further, you can also withdraw your consent which was earlier given to RR Infotech, and the same must be communicated to RR Infotech in writing.

Access and Rectification

You have a right to request access to your personal information. You may send us a request for access.

You also have the right to correct any inaccuracies in your personal information. In case, at your request, RR Infotech creates your account with the RR Infotech Site or web portal, this can usually be done through the appropriate “your account” or “your profile” section on the website. Otherwise, you can send us a request to rectify your data by writing to us at info@rrinfotechresearch.com.

Further, you have the option to file a complaint for suspected or actual violations of your data protection rights with the relevant supervisory authority.

Retention of Personal Information

We will retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as performance of a contract, complying with our legal obligations, resolving disputes, and enforcing our policies.

Data of Job Applicants

If your information is submitted to us via our website or email when applying for a position with our company, the information will be used to consider your application. We may retain your information for any period of time. This information may be shared with other companies for the purpose of evaluating your qualifications for the particular position or other available positions, as well as with third-party service providers retained by us to collect, maintain and analyze candidate submissions for job postings.

Effective Date

This Privacy Statement is effective from May 2018 and it supersedes all existing policies on the subject matter.

Changes to This Privacy Statement

Please note that this Privacy Statement may be subject to change from time to time. The revised Privacy Statement will accordingly be published on this page. We will not reduce your rights under this Privacy Statement without your explicit consent. Please regularly check this Privacy Statement to ensure you are aware of the latest updates with respect to the same.